The Management Commitment
I enjoyed a great interactive conversation with an old client who is in the process of managing his first team. His biggest concerns were how he can make a difference in an expedient manner. The nature of his questions were based on the objective of accelerating his career. I politely and directly informed him that [...]
The Language of Your Strategy
Introducing a strategy to your team is tricky, especially if the language you are speaking doesn’t resonate with them. Many leaders and managers excitedly declare a new company strategy or a new company plan with the expectations that the team will embrace, engage and celebrate. Then, those same leaders find themselves frustrated with the response [...]
Effective Communication–More than Words
Despite what we have been told, effective communication is more than words, intonation, and inflection. Communications effectiveness (one of the eight pillars of SuRF) also involves awareness. There is often a monumental disconnect between what is being said and what is being heard between people. That disconnect can be the difference between being informing and [...]
A Lost Art – The Ability to Communicate
Somewhere we lost our ability to communicate. Communication is “a process whereby information is exchanged between individuals.” We are in the front end of a life changing economic cycle. People are out of work,
A War of Words Solves Nothing
personal wealth is being decimated, housing defaults continue to climb, and small businesses everywhere are closing their [...]
Managing the Company Story
Businesses are constantly working on their story. Their team of marketers and public relations wizzes are always making certain that their story and their message is being blasted to the masses in an organized and controlled fashion.
With the advent of social media and the unlimited access other businesses and individuals have to these organizations, managing [...]
