Revenue Growth: Understanding the ACRE Principle

The ACRE Principle focuses on the critical components necessary for revenue stabilization while encouraging intelligent investment in the resources that most profitably enable a business to establish profitable, long-term business relationships.  In today’s business environment there is a tremendous emphasis on and investment in revenue acquisition activities through sales and marketing.  When revenues drop, this [...]

Converting Your Connections to Fans

Conversations are the key to converting your connections into advocates and fans.  This applies to social media connections as well as traditional face-to-face contacts.  All customer relationships are built on trust. And trust is

An Engaged Conversation

established through a series of communications that enable participants to learn more about you, your business, your expertise and your value.  [...]

List Building – Refining the Lead Funnel

We have built our business on customer acquisition in its many flavors — building mailing-list strategies for major catalogers, developing databases for software manufacturers, conducting hefty lead-generation campaigns for various high-tech companies, and now we are assisting the small-business owner in growing their lists and attracting new customers — another way of [...]

Hiring Success – No Substitute for Effective Indoctrination

When it comes to hiring, nothing replaces or is an effective substitute for a new hire training, management, and indoctrination program.  What is this obsession with employment profiles and screening? No matter how effectively, accurately, and closely you measure, evaluate, and align a person to your company, their success is dependent upon your organization’s [...]

Shifting Marketing Behaviors from Outbound Noise

The challenges facing marketers today is shifting their behaviors from promotional outbound noise, to tangible, measurable,  and meaningful value.  Capturing and sharing that value involves the establishment of a relational connection to the market.  Building a relationship in today’s market requires that marketers recognize and understand that their customers and prospects are an interactive and [...]

Sales is a Simple Process

 
Sales, in its basic form, is a very simple process.  In its most elemental form, sales is about discovering what people need and helping them discover where it is.
The problem with sales is that in its worst form, a salesperson attempts to convince someone that they are offering what they need, almost to the level [...]