The Direct Connection to Stability

The stability of any business is directly linked to the strength of the connection between team and customer.  Significant or disruptive churn in either of these areas, puts businesses at risk.   Employees are the direct and influential connection to customers.  Nothing is more disruptive to revenue stability than a disengaged, demotivated team.  Yet, businesses still [...]

It’s Your People Stupid!

The success of any business is dependent upon the effectiveness of the people in it.  “You want results? Time to start re-investing in your people“, is a great blog post by Olivier Blanchard,  This post hit so many great points that I don’t need to belabor many of them.  Just read it.  If you want [...]

Hiring Success – No Substitute for Effective Indoctrination

When it comes to hiring, nothing replaces or is an effective substitute for a new hire training, management, and indoctrination program.  What is this obsession with employment profiles and screening? No matter how effectively, accurately, and closely you measure, evaluate, and align a person to your company, their success is dependent upon your organization’s [...]

Looking for Permission to Take Action

Lately, I have discovered far too many employed people with great ideas and insights apparently looking for permission to take action.  They hold back their idea, their energy, or their innovative thoughts because they don’t want to waste it on an employer or boss that won’t appreciate it, like it, or pursue a discussion about [...]

Gaining Control via Grade School Management

In order gain control over their businesses there is a behavior taking place best identified as grade school management.   Grade school management exists in business that feel the need to increase control over their business in order to improve their business in this economic period.
Grade School Management is exhibited in the following manner:

Your boss [...]

Your Best Employees are Heading for the Exits

Whether America’s businesses realize it or not, many of their best employees are heading for the exits.
The two biggest examples of this are found in the following statistics:

25% of top performers in most companies say they plan to leave their current jobs before the end of the year.
54% of those currently employed are engaged in [...]

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