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Posted by Dave Cooke on August 30, 2010 · Leave a Comment
Where I spend my money is not defined as much by what I need as by what I want. When it comes to spending money, I have plenty of choices. Whether I need clothes, food, a new car, a flight, a new place to live, the defining criteria is not what I need. The criteria [...]
Filed under Blog, Engaged Customers, Expansion, Featured, Retention · Tagged with customer incentives, customer retention, customer satisfaction, customer service, customer service programs, customer service strategies, engaging customers