Know, Do, Repeat
Know, do, repeat. Looks like the words on the back of a shampoo bottle — wash, rinse, repeat. Sustainable revenue growth can be, and often is, much more simple than many make it to be. When businesses know what they do very well, know how to do it regularly, and know how to make it repeatable [...]
Intentional Common Sense
In a recent planning conversation with a new client, I was reviewing the CEO’s knowledge of his customers, their decision making behaviors and what drives customer loyalty to his business. After a series of very information specific questions, the CEO looked at me and realized I was asking him questions that we both new he [...]
The Sales Manager and Their Objectives
The roles, responsibilities, and behaviors of the typical sales manager are defined by the objectives by which they are measured. In most cases, their performance and their compensation are closely linked to increasing revenues. As a result, the metrics they use to measure and influence the performance of their sales team is almost exclusively focused [...]
The Opportunties in Real Innovation
“Innovation opportunities do not come with the tempest but with the rustling of the breeze.” ~ Peter Drucker
“Driving a culture of relentless curiosity about your own business, your customers’ businesses, your competitor’s businesses and markets, and knowing how to synthesis that and deliver it through your own organization, is what I call business [...]
Welcome to SuRF
In the wake of the most recent economic down cycle comes significant opportunity for organizations to discover sustainable and productive business practices.
As businesses rebuild and regroup, they are actively searching for a business model to redefine and secure their futures. In this period of discovery and recovery, they seek innovative organizational concepts and strategies that [...]
