Know, Do, Repeat
Know, do, repeat. Looks like the words on the back of a shampoo bottle — wash, rinse, repeat. Sustainable revenue growth can be, and often is, much more simple than many make it to be. When businesses know what they do very well, know how to do it regularly, and know how to make it repeatable [...]
New Revenues in Existing Customers
In yesterday’s blog post the discussion centered around business leaders and sales managers over-emphasizing the importance of new customer relationships and the source for revenue growth. The premise of the post was that the behaviors being encouraged and rewarded are transactional and not relationship based. Hence, these managers pay little attention to the opportunities existing [...]
The Opportunties in Real Innovation
“Innovation opportunities do not come with the tempest but with the rustling of the breeze.” ~ Peter Drucker
“Driving a culture of relentless curiosity about your own business, your customers’ businesses, your competitor’s businesses and markets, and knowing how to synthesis that and deliver it through your own organization, is what I call business [...]
Selecting the Next Innovation
Many of innovation programs are singularly brilliant and are documented as effective and successful. Whether they improve internal communications, improve customer relationships, or build stronger teams, every initiative has value and merit. How do you decide which one to put into place into the organization?
Welcome to SuRF
In the wake of the most recent economic down cycle comes significant opportunity for organizations to discover sustainable and productive business practices.
As businesses rebuild and regroup, they are actively searching for a business model to redefine and secure their futures. In this period of discovery and recovery, they seek innovative organizational concepts and strategies that [...]
